Monday, 2 October 2017

MCM rides on a travel retail wave to Cannes

As it prepares to greet visitors at the TFWA World Exhibition in Cannes this week, German luxury brand MCM is celebrating another year of double-digit growth in travel retail.

“Overall, our duty free business is doing well with double-digit growth,” says Nicolas Roptin, Global Travel Retail Director, MCM Worldwide. “Countries that are performing well for us are China, Thailand, Singapore, Japan, Malaysia… they are all doing very well, and Canada is a growing market.”

The brand sparked the fashion trend for backpacks when it unveiled its best-selling studded canvas backpack several years ago, and this hands-free style remains a favourite among the millennial age group, as well as appealing to urbanites seeking a functional bag for their on-the-move lifestyles.

Additionally, MCM’s top-selling products are small leather goods, including its range of animal-themed bag charms, cross-body bags and leather bags. Roptin is seeing “a very positive trend” and high demand for cross-body bags – again offering a hands-free, practical solution for everyday life.

Looking ahead, the company is set to launch more ready-to-wear and shoes. “We’re developing more categories to cater to a whole lifestyle,” explains Roptin.

MCM's new store in Shenzhen, China

Seasonal travel exclusive products

During the TFWA World Exhibition, the Spring/Summer 18 collection will be unveiled. “Feedback [from travel retailers] on the collection has already been great,” enthuses Roptin.

The collection will incorporate seasonal travel retail exclusive products, such as backpacks and small leather goods, offering different colors and prints from the domestic market.

Turning to the outlook, MCM is forecasting double-digit growth for 2017, buoyed by its prominent presence in Asia. “We’re in all the key airports across Asia, and we want to strengthen our position in the region. We also want to grow our presence in targeted locations in Europe, the Middle East and North America,” he says.

Recent travel retail store openings in Europe have taken place at Frankfurt and Munich airports, and the company is working on projects in France, the UK and the United Arab Emirates.

The new store hit-list for North America includes Los Angeles, Toronto and Vancouver airports. A pop-up shop featuring MCM’s new pop-up concept is set to begin trading in New York JFK Terminal 4 at the end of September, and new store openings are in the pipeline for mainland Chinese airports, including Shanghai, Wuhan and Beijing. MCM’s latest store opening in China travel retail is located at Shenzhen Airport in the Terminal 3 Domestic Departures area.

Millennials – or “Global Nomads” as MCM’s owner and Chief Visionary Officer Sung-Joo Kim describes them – are important to the New School Luxury brand, so it uses all the social media channels to target these consumers, but Roptin notes that other age groups are also important. “In travel retail we always adapt our range to the specific customer profile traveling through a particular airport, and we analyze the traffic flows. In Europe, for example, we see a mixture of nationalities as well as age. They have different tastes, so we have to fine-tune the best assortment for each airport.”

*This article first appeared in Americas Duty Free Magazine's Lifestyle Issue, October 2017.