Tuesday, 12 November 2013

Airport shopping heaven for fashionistas

Singapore Changi Airport is shopping heaven - the list of brands joining the airport shop roster expands seemingly by the week. 

The latest companies to join the luxury fashion emporium at The Fashion Gallery in Changi’s Terminal 2 are French shoemaker Repetto and Italian accessories specialist Furla. Both brands add to the store’s curated approach that enables shoppers to move seamlessly between their favourite brands. The award-winning store, which boasts some 17 fashion brands, is operated by LS travel retail, which aims to excel in customer service – an area that’s so critical for Asian customers.

Lee Charn Cheng, general manager of LS travel retail Singapore and Malaysia, says: “Asia presents a complex and varied mix when it comes to the combination of nationality profiles and preferences. We are pleased to have Furla and Repetto in our portfolio as they are increasingly sought-after by travellers in Changi Airport Terminal 2. Repetto is a well-known brand among the Indonesians and passengers are constantly attracted to their latest collections. Likewise for Furla, the brand has been growing in recent years with huge demand from passengers, and therefore, together with the support from the vendors, we are able to further enhance and continually refresh the shopping experience.”

Philippe Fontalba, luxury, fashion and accessories director of LS travel retail Asia adds: “We have a mission to make customers feel literally spoilt for choice with our on-trend brand assortment, and Furla and Repetto are welcome additions to the portfolio.”

Repetto at The Fashion Gallery in Singapore Changi Airport Terminal 2

Gerry Munday, Furla’s director of travel retail, says Furla’s travel retail turnover has registered significant growth in the past two years. “The growth has been quite phenomenal, increasing by 93% from 2011 to 2012, with the number of doors up from 57 to 120,” she enthuses. “Through the partnership with LS travel retail Singapore, we continue to develop our presence in travel retail with the recent launch at The Fashion Gallery. We are glad to be part of The Fashion Gallery given that the store is a proven success within travel retail in offering a complete shopping experience for travellers to indulge their appetite for luxury fashion brands.”

Guilhem Peña, Repetto’s commercial director, says demand for Repetto’s ballet shoes is increasing in Asia. “Repetto is a worldwide brand which develops exclusive products and we are a luxury brand with increasing demand within the Asia region. We wanted to work with LS travel retail because we share the same strategy, vision and most importantly, LS travel retail encompasses great insights and the knowledge on how to sell the luxury brand. We perceive LS travel retail as a very important partner within the Asia market for the future in the duty-free business.”

Emmanuel de Place, chief operating officer of LS travel retail ASPAC, reveals that following the success of The Fashion Gallery in Singapore, LS travel retail will launch the second Fashion Gallery in Spain by February 2014.

“We are continuing to strengthen our portfolio and strategy in operating luxury fashion boutiques, especially with The Fashion Gallery in Singapore,” says de Place. “It’s an accomplishment to put 17 brands together within our beautiful concept balancing brand expectations on alignment. All the brands are incredibly satisfied about it and the store has won several awards. New launches are an important vehicle for creating excitement in travel retail and we are pleased to have Furla and Repetto on board with us.

“Following the success of The Fashion Gallery in Singapore, LS travel retail will soon be launching the second The Fashion Gallery in Spain by February next year. The Fashion Gallery has established a strategically important presence in Asia and we foresee similar success and development in Europe as well.”