Friday, 20 December 2013

Aloha, Maui Jim

As 2013 draws to a close, Mike Dalton, chief operating officer of Maui Jim, one of my favourite brands, reflects on a “robust” year for sales growth at the Hawaii-based supplier of high-end, polarised sunglasses.

MJ Rabbit: How has the Maui Jim brand performed over the past year?

Mike Dalton: Once again Maui Jim has enjoyed robust global growth in all markets. The brand continues to expand both domestically, internationally and in our travel retail channel [led by Giles Marks - Ed].

MJ Rabbit: How has the brand been performing in China? Are you producing exclusive products for this nationality? How are you marketing the brand there?

Mike Dalton: Of course, the Chinese market is of utmost importance. In 2010, we opened our Hong Kong subsidiary to better grow and serve the needs of this unique geography. In addition, we will be opening a second customer service centre in Shanghai later in 2014. Recognising the need for sunwear to fit the characteristics of the Asian consumer, Maui Jim continues to address this with “Universal Fit” styles for all tastes.

Maui Jim's Rainbow Falls model for Winter 2013
MJ Rabbit: What opportunities do you see for the Maui Jim brand in general?

Mike Dalton: Simply put – unlimited.  We are the fastest-growing polarised sunglasses brand in the fastest-growing segment in the sunglasses industry – this puts us in a very formidable position to capitalise on future growth and greater market share.

MJ Rabbit: What challenges does the brand face?

Mike Dalton: Increased competition, especially for the polarised market. Other performance brands are aggressively focusing on polarised. We have invested millions of dollars for 2014 with a new, completely unique marketing campaign to highlight Maui Jim as “Functional Elegant” sunwear.

MJ Rabbit: What have been your personal highlights over the past year?

Mike Dalton: Over 20 years with Maui Jim, and the enormous growth of the organisation, I’m extremely proud that we continue to recognise our essential assets: customer service, great product and, of course, unlimited “Aloha”.

Maui Jim's Canoes style for Winter 2013