Friday 14 March 2014

Spirited approaches to travel retail

The world’s leading premium spirits and wine brands are continuing to target high-spending Asian travellers through a number of innovative, heritage-focused promotions. Here are some of the latest and best executions at international airport shops:

DIAGEO LAUNCHES JOHNNIE WALKER CONCEPT STORE

Diageo and World Duty Free Group have opened an exclusive concept store at London Heathrow Terminal 4 that celebrates the Johnnie Walker Explorers’ Club Collection of Scotch whiskies. The luxurious location pays tribute to the travelling heritage of the John Walker & Sons agents who journeyed the world in the 19th and 20th Centuries, navigating their way down the famous trade routes in pursuit of new business and adventure. 

It is based on the spirit of the Travellers’ Room established by Alexander Walker at the company’s headquarters in London in the 1890s. Close to the shipping houses and docks from which its agents journeyed the world, they gathered to exchange stories, in turn inspiring generations of master blenders. Now modern-day travellers can enjoy the Travellers’ Room concept.

The new Johnnie Walker concept store at at London Heathrow airport

The concept store features a tasting bar where travellers can discover the Johnnie Walker Explorers’ Club Collection travel retail exclusive releases – The Spice Road, The Gold Route and The Royal Route. The store also combines Johnnie Walker inspiration areas alongside a retail zone.

The Johnnie Walker Explorers' Club Collection

Paul Downing, key accounts director of Diageo Global Travel, said: “The concept store is a striking spectacle that brings to life the brand’s heritage in travel, exciting and inspiring customers on their journeys.

“In keeping with the style of the Travellers’ Room, where the agents swapped samples and tales from their voyages, consumers who visit the Johnnie Walker Explorers’ Club will be able to return from their adventures with something they cannot buy at home – the Johnnie Walker Explorers’ Club Collection, a range of blended Scotch whiskies designed exclusively for travellers.”

Eugenio Andrades, chief commercial officer of World Duty Free Group, added: “Since the Johnnie Walker Explorers’ Club Collection launched in November 2012 it has been very popular with global travellers and is regarded as a brilliant example of a highly successful travel retail exclusive.”

The store opened on 25 February and will welcome travellers until the end of May.

ST HUGO TEMPTS TRAVELLERS IN ASIA TRAVEL RETAIL

St Hugo, one of Australia’s most awarded fine wines, has extended its Mark the Milestones campaign, launched in January 2014 in Australia, to Singapore Changi airport. The campaign targets sophisticated wine drinkers and aims to raise the profile of Australian fine wines.

The campaign was launched to create a strong correlation between enjoying St Hugo wines with travellers’ own personal achievements. Asia’s first leg of the activation takes place in Singapore’s Changi airport and will run until 31 March. This will be followed by the launch in Hong Kong airport from 1 March to 30 April.


The wine category is becoming increasingly important in Asia duty free stores. Two of the wines available to travellers are travel retail exclusives, namely The St Hugo McLaren Vale Shiraz and the St Hugo Coonawarra Shiraz. The promotion also focuses on the original product in the St Hugo range – The St Hugo Coonawarra Cabernet Sauvignon.

Drawing on the campaign’s theme of marking the moment, travellers can personalise their purchase with a customised red wax seal on the bottle’s box packaging to commemorate a special occasion. A total of 16 seal options are available in English and Chinese. Travellers can win a Montblanc pen and branded journal to inspire customers to mark their milestones.

Pierre-Henry Coppere, brand manager for wines at Pernod Ricard Asia Travel Retail, said: “The new activation is the perfect occasion to establish the St Hugo range in the fine wine category. We have had a fantastic start to our campaign roll-out in DFS stores in Singapore with positive sales performance and great traveller interaction.”

THE GLENLIVET UNVEILS BOUTIQUE IN TAIWAN'S TAOYUAN AIRPORT

Pernod Ricard-owned Scotch whisky brand The Glenlivet has opened a dedicated branded space at Taiwan's Taoyuan airport. Drawing on the single malt’s legacy, the space is inspired by The Guardian’s Library, the room at The Glenlivet distillery exclusively available to Guardians of The Glenlivet - the brand’s global community of connoisseurs.

Three distinct areas in the store are designed to reflect different aspects of The Glenlivet. The Travel Retail Exclusive zone features the brand’s travel retail exclusive whisky, The Glenlivet Master Distiller’s Reserve, offering consumers an opportunity to taste the complex flavours of the triple-wood expression.

In the lifestyle zone, consumers can enjoy a glass of The Glenlivet (neat, with water or on the rocks) while being challenged to take part in a game of snooker for a chance to win an exclusive whisky. The player who scores highest throughout the period will win a bottle of The Glenlivet Alpha, described by the company as “the mystery expression, released without cask information or tasting notes, and of which only 3,350 have been released”.

Finally, the prestige section showcases the most premium references of the brand including The Glenlivet 18 Year Old, 21 Year Old Archive and the 25 Year Old. Visitors can interact with a motion-sensored storyboard that tells the story of The Glenlivet.

Kim Tse, brand manager of Pernod Ricard Asia Travel Retail, said: “The exceptional large-scale brand space allows us to engage with travellers and whisky enthusiasts in a luxurious setting that brings them back to the Scottish origins of The Glenlivet. We are proud to launch this pop-up space in Taiwan airport, bringing a unique brand experience to this sophisticated malt whisky market.”

The boutique will run until the end of March.

DEWAR’S CAMPAIGN AT NEW DELHI AIRPORT

Scotch whisky brand Dewar’s launched a promotion at New Delhi Indira Gandhi airport celebrating its status as the “World’s Most Awarded Blended Scotch Whisky”. The Bacardi-owned brand has won more than 400 awards in independent tastings.

Developed with Indian travel retailer Delhi Duty Free Services, the campaign featured Dewar’s 12 year old Special Reserve, Dewar’s 18 year old Founder's Reserve, the luxury blend Dewar’s Signature and Aberfeldy single malt, which is used in each of the blends.

The promotion, which ran from 1 February for six weeks, centred on the brand's distinctive ‘World’s Most Awarded Blended Scotch Whisky’ gold medal-style crest.

The Dewar's Scotch whisky range

Irving Holmes Wong, Bacardi Global Travel Retail regional director Asia-Pacific and MEA, said: “Asia Pacific is a core market for Dewar’s and it's a key brand to watch in the fast developing market of India. New Delhi Indira Gandhi International airport has a growing profile of affluent, brand-conscious travellers seeking the very best luxury brand experiences.

“Renowned for their appreciation of whisky, the affluent Indian customers are highly discerning and don't want to follow the mainstream. Their pursuit of in-the-know brands drives them to seek out supreme quality and authenticity and our high-profile Dewar’s activation leads them to a new discovery, with the added kudos of the 'World's Most Awarded Blended Scotch Whisky'."

Dewar's promotion at New Delhi airport

Delhi Duty Free Services CEO Duncan Lawley said Dewar’s was ideally suited to the airport’s passenger profile. "At Delhi Duty Free we are developing a powerful premium retail experience and we're delighted to further strengthen our working relationship with Bacardi Global Travel Retail. As the world's most awarded blended Scotch whisky, Dewar’s holds a unique position in the blended Scotch category in Asia and we are confident that this powerful large-scale promotion will excite our shoppers."